Technology is all around us. Go shopping and you are greeted by a self-checkout machine. Smart home devices and gadgets are all around us.

All these technologies aim to improve the quality of your life. However, funnily enough, when it comes to social care, we tend to steer clear of technology. Instead, we still depend on manual systems.

Is it because social care technology does not exist? Or because you lack information on what technology is available to the sector? And you are not comfortable with the idea of using machines to assist you in providing social care?

There are some wonderful smart technologies available in the social care sector. To get a better idea, let’s look at how technology is improving the way social care is delivered. And how you can improve the way your care company operates.

Tracking & retaining data

Replacing paper notes by electronic systems makes management highly efficient. This means you no longer store bulky files with client notes. Instead, you can make better use of your time and space to give quality social care.

Not only this but using digital platforms also perfects planning.

You can use a variety of tools (based on your requirements). There are a variety of products that can offer you this service. These range from basic rostering software to more analytic care management systems with broad features such as:

  • Electronic data management (EDR)
  • Electronic care planning and risk management
  • Reporting and auditing tool
  • Staff support and Management
  • Electronic medical records (EMR)
  • E- MAR Charts
  • Electronic health records (EHR)

Research suggests that 92.5% of ‘Outstanding’ care services used technology for the provision of services.

Improved management and operations

Initially, the cost of incorporating technology into your current system may seem like an extra expenditure. But several technologies are available either free or at an affordable cost. Additionally, the long-term savings of investing into technology clearly outweigh the initial spending. Using technology for health and social care can help you improve the quality of service in the following ways:

Meet Regulatory responsibilities

The use of data-driven technologies makes it easier than ever before, to fulfil regulatory responsibilities more effectively.

Disseminating Information

You can use online tools and cloud systems to access documents and distribute information amongst your peers in a safe and transparent way.

Better communication with clients

The internet and secure live chat platforms make social workers’ lives easier. Using them means less travel, increased reach, better response and better-quality work.

Analytics tools for preemptive care

The conventional methods used in the social care sector provide reactive care. But with the development of predictive and prescriptive analytics, you can now predict wellbeing/support from various data points. These analytics tools gather data from previous assessments, daily records and inputs. As a result, you can take preventive measures to resolve an issue before it causes any harm to the person in your care.

Next steps

Integrating technology could be the answer to some of the biggest challenges faced in the health and social care sector. However, it’s important to realise that your job does not end here. You need to train your staff to become technology compliant.

Make sure that care receivers understand the benefits and are comfortable with the idea of using social care technology. More importantly, it’s vital to maintain a balance between relying on technology and keeping the human interaction alive.


Want to learn more about how digitisation can help improve the quality of social care that you provide?

Sign up for a FREE event happening in London on the 5th of December 2018. Let’s join hands for the better future of social care!


Tech For Care